Return Policy

WelNutrition 30 Day Return Policy

 

Defective Items:

Defective items may be returned within 30 days of delivery.

Due to the complexity of internet transactions, we do not offer exchanges, however you may place a new order at any time for a replacement.

Non-Defective Items:

Non defective items may be returned for 30 days after delivery date. Opened items must be in re-sell able condition and have ALL original packaging, accessories, manuals and warranty cards included. A large restocking fee (20-50%) will be applied if the item is returned in a condition that prevents us from re-selling it. Any other standard return.

Damaged Items:

In the rare event that an item arrives damaged, please refuse shipment if the damage is external or notify us within 24 hours if the damage is concealed. WE CAN NOT ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from sign date. WelNutrition, at it's sole discretion, will either ship a replacement or issue a full refund when and if the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to forwarding shipment. No damage claims will be accepted once an item leaves a freight forwarder.

To initiate a return, Contact us at info@welNutrition.com to request a return authorization.